CFI PORTAL RESOURCE GUIDE

WORK ORDERS

WHAT IS A WORK ORDER?

• A Work Order is a follow up to a completed/installed countertop.

• All Work Orders must be processed and documented as a Work Order, not under the original RO. • The assigned fabricator will contact the customer to discuss the reason the Work Order was issued by Lowe’s. • The assigned fabricator will schedule a visit to the job site to review and discuss the next steps or resolution for the Work Order. • Upon completion, the fabricator will have the customer sign the WOC (Work Order Completion) document and upload the signed WOC to the documents folder on the Work Order.

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