Lowe's Training Pamphlet

COUNTERTOP JOURNEY 1 2

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Countertop Purchase Customer purchases countertop. Fabricator will contact customer

Template Scheduled Template readiness checklist

Template Creation Fabricator creates template at the customer’s home

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Post Template Changes to countertop project are sent for approval and final payment.

Fabrication Countertop is fabricated to exact specifications

Installation Countertop is installed in customer’s home

Template Timeline Upon receipt of a purchase order from Sage, the fabricator is required to contact the customer within three (3) business days to schedule template. Installation Timeline The fabricator must contact customer and schedule template after receipt of PO within 48 business hours. The fabricator will install 14 business days from Final PO.

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