Platinum In-Home Custom Design Service

IN-HOME CUSTOM DESIGN SERVICE

DESIGNING THE COUNTERTOP OF YOUR DREAMS an in-depth guide to creat ing your perfect space

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Table of Contents

04 OUT OF THE BLUE 06 CORPORATE RESPONSIBILITY 08 PARTNERING IN EXCELLENCE 10 GRANITE ORIGINS 12 QUARTZ PROCESS 14 TOWNHOME OVERHAUL 16 SEATTLE TRANSFORMATION 18 BATHROOM OASIS 20 PREPARING FOR TEMPLATE 22 FINISHING TOUCHES 24 INSTALLATION CHECKLIST 26 CARE & MAINTENANCE 28 PURCHASING THROUGH IME

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OUT OF THE BLUE

#35 FORTUNE 500

#35 - 2022 Fortune 500

200K

200,000 Countertop Projects

LOWE’S HOME IMPROVEMENT WAREHOUSE S ince its founding in 1921 Lowe’s has been committed to helping homeowners improve their homes. Together, our more than 300,000 associates in nearly 2,200 stores across the country, deliver the right home improvement products with the best service and value, across ev ery community we serve. We believe the genuine relationships with our customers like you, are the key to your success and ours. We listen closely to your needs and deliver solutions that not only meet but exceed your expectations.

OVER 100 YEARS

Founded 1921

This approach is no more evident than in the Kitch en & Bath depart ment. Our coun tertop craftsmen painstakingly en sure the 200,000 installs we per form a year are customized to meet the exact requirements of your space, your design style, and

2,200 Stores

300,000 Associates

most importantly, your desires. Whether in your kitchen, bath, outdoor area, or any other space throughout your home, Lowe’s prides itself on having the most sought-after colors and styles, available across multiple countertop materials, for the best value. As you can see Lowe’s has a rich heritage of putting the people, we serve at the heart of everything we do. It is this core principle, along with our associates and partners, that has led us to become one of the leading Home Improvement companies in the country today. When you select us as your countertop provider, you can rest assured we are committed to your project’s success today and for years to come after its completion.

Better Business Bureau A+ rating

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CORPORATE RESPONSIBILITY

At Lowe’s, we have a responsibility to the customer and communities we serve to make their homes, neighborhoods, and environment better. Giving back to the communities where we live, and work is an integral part of who we are. Through charitable contributions, associate volunteerism, and nonprofit part nerships, we’ve invested in our communities since our inception. When our people and communities are strong, so are we. COMMUNITIES We support safe and affordable housing initiatives by working with organizations like Hab itat for Humanity International, Rebuilding Together, Sleep in Heavenly Peace, and other nonprofit partners to identify and address critical needs across our communities. Habitat for Humanity (habitat.org) Since 2003, Lowe’s has contributed more than $65 million to Habitat for Humanity Inter national, including underwriting the Women Build program (https://www.habitat.org/vol unteer/near-you/women-build/lowes), International Women Build Week, and sponsoring Habitat’s Neighborhood Revitalization program. Additionally, our Lowe’s Heroes have vol unteered at home builds for more than 17,000 Habitat families around the country.

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Associate carrying lumber for the Rebuild Together Program.

Associates framing a house

Rebuild Together (rebuildingtogether.org) Lowe’s partners with Rebuilding Together in support of their vision of every one having a safe and healthy home and community. The repairs are focused on the Eight Principles of Healthy Homes, - keep it dry, clean, pest-free, safe, contaminant-free, well-ventilated, maintained, and thermally controlled. They also address the long-term recovery of communities struck by natural disas ters. Since 2007, more than 4,100 Lowe’s associates have served homeowners in need all over the U.S., logging in more than 39,000 volunteer hours to help Rebuild Together complete their nearly 10,000 rebuild projects across the US each year.

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Sleep in Heavenly Peace (shpbeds.org) With help from Lowe’s, the nonprofit Sleep in Heavenly Peace builds beds in over 90 cities in the US. The organization is dedicated to building, assembling, and delivering top-notch bunk beds to children and families in need. Started in Twin Falls, Idaho, Sleep in Heavenly Peace now has over 100 chapters nation wide and has built more than 1,300 beds in over 98 different communities.

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ENVIRONMENT Lowe’s actively combats climate change by lowering operational and trans portation-related energy use and greenhouse gas (GHG) emissions. Lowe’s has reduced Scope 1 and 2 greenhouse gas emissions by 42% over the past 5 years and an 11% reduction in total energy consumption from 2020 to 2021. Lowe’s has been included on the Dow Jones Sustainability Index for North America for

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PARTNERING IN

EXCELLENCE

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As a leader in the home improvement industry, Lowe’s and its associates have deep knowledge and provide expert advice to get your project done right. Where appropriate to provide you with the best possible solution, Lowe’s supplements this expertise through strategic partnerships. Countertops are an area that requires specialized expertise and capabilities in both countertop materials as well as fabrication and installation services. To ensure you have a wide variety of the top materials in the most sought colors and designs, with exceptional craftsmanship at a fair price, Lowe’s partners with industry leading countertop providers. Through a network of strategically placed local countertop providers, Lowe’s is able to provide top-notch service to ensure your dream countertop becomes a reality. For your peace of mind, all installers are fully vetted, with background checks, are evaluated to ensure they meet specific financial and insurance guidelines and are compliant withall national, state, and local licensingandpermitting requirements. This partnership between Lowe’s and small businesses benefits from collaboration regarding best practice for service delivery and how to best serve you. We’re able to leverage our purchasing power to provide you with the highest quality material at the best price and provide an industry-leading warranty to ensure your countertops remain beautiful for years to come. We’re also able to include: - FREE edge profile (from a selection of Eased, Bullnose, Half

SHOCKING FACTS

US SBA receives 10.7 million complaints per year

Home improvement and re modeling contractors are #1 on the hit list

80% of consumers taking the lowest bid have major prob lems completing the job

Bullnose, Bevel, Double Radius) - FREE unpolished cutout (one) - FREE faucet hole cutouts (up to four) - FREE rounded corners (up to ¾”)

Eased

Bullnose

Bevel

Double Radius

Ogee* *Ogee edge option available as an upgrade

Half Bullnose

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WHERE DOES GRANITE COME FROM?

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What is Granite? An inspiring natural stone that us always unique, granite guarantees uniqueness for all your countertop needs. Granite is an igneous rock, comprised of natural minerals, like quartz and feldspar, that give it that signature look. Utilization of this stone include many famous structures around the world, including the base of the Statue of Liberty or even Mount Rushmore. Where does it come from? Quarries are used to uncover and gather building stone. Location of these quarries can be found throughout the world, some examples are Italy, Brazil, India, as well as many USA locations. Upon acquisition of the stone, it is then removed,

cut into slabs, polished, then ultimately fabricated into countertops. The utmost care goes into assure the stone maintains its beauty. Extraction of granite is meticulous to ensure the stone splits along the grain to produce large blocks of granite. Blocks of stone are then removed to be cut into slabs to fabricate individual pieces. Is granite right for you? Ranking an 8 out of 10 on the Mohs scale, granite is a durable stone that proves to impress every time. Due to its dense nature, it has a lesser chance to scratch and stain, though this doesn’t make it stain resistant.Granite is typically finished with a sealant that aids in the resistance to scratches, stains and heat. Granite can withstand temperatures of hot pots and pans, using hot pads are a good idea to reduce worry, but the stone is capable of enduring high temperatures

without trepidation of damages. If you’re looking for exclusivity in your look, this is the choice for you. Since this is a nat urally derived stone, it varies in appearance in each slab. It is important that you go to a “slab yard” to see your options before moving forward with installation. Extra options Finishes to your stone can further individualize your look. Polished finish, providing the most traditional look, allows the surface to speak for itself. The granite is polished to give it that show stopping shine. This stylistic choice proves to be the most beneficial due to maintenance care being less involved. Honed granite is when the buffing aspect of the polishing process is omitted, which creates a low gloss look. This differs to polished granite due to the lack of reflectivity. Lastly, leathered granite is a finish option that allows the natural contours and colors to shine through. Leaving your stone subtly matte, this finish provides a fabulous look. By running over the surface of the stone with a diamond tipped brush, the granite rids any imperfections it may have. The homeowner is allowed full accessibility to personalize their stone by finalizing their granite with how rough or smooth is preferred. Along with the personalization of the finish of the stone, you are also able to select the edge of the stone. There are various edges ranging from beveled to bullnose. These last few tweaks allow for distinctiveness of your own home style.

QUARRIED FROM MOUNTAINS

Granite is a naturally occuring resource that is quarried from deep within mountain ranges.

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WHERE DOES QUARTZ COME FROM?

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What is Quartz? Quartz is a mineral composed of silicon and oxygen. It is one of nature’s hardest materials, rating 7 out of 10 on the Mohs scale of hardness. Mined quartz crystals are combined with high-quality polyester resins and pigments producing a beautiful stone surface that is built to last a lifetime. How is Quartz made? Quartz is a man-made, engineered surface. The slabs contain approximately 93% quartz and 7% resins, polymers, and

pigments. The raw materials are mixed and placed into a large mold to create unique patterns. By compression, a quartz slab is formed. From there, the slab is then dried, heated, and final touches are made to ensure the slab is a perfect choice for your home. Is Quartz the right countertop for me? Engineered quartz allows for endless design possibilities. There are limitless combinations of particulate pairings within a quartz countertop. Since this product is man-made, quartz slabs can be created to mimic the look of marble, quartzite, soapstone, concrete, and limestone.

Quartz is an incredibly consistent product. Most quartz countertops are more uniform than granite. Variation in quartz, color, shape, shade, pattern, and size are unique traits of quartz countertops. Utilizing quartz as backsplash is a great option to create a seamless and clean kitchen aesthetic. A great way to spice up a plain kitchen is to utilize different quartz colors for the kitchen island and surrounding countertop space. Features and Benefits • A non-porous surface locks out liquids, mold and mildew and does not harbor bacteria or allow it to penetrate the surface. It is hygienic and perfect for even the busiest of kitchens • Easy to maintain and clean • Lustrous surface that does not require sealing, conditioning, or polishing

• Scratch, heat, and stain resistant • 30-year transferable warranty

INSPIRED BY NATURE Quartz is a naturally occuring resource that is abundantly available. Mined quartz crystals are combined with high-quality polyester resins and pigments producing a beautiful stone surface that is built to last a lifetime.

Ventina

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TOWNHOME OVERHAUL

Lowe’s Virtual Kitchen Designer, Kaitlyn Pulkett, walked us through the most complex kitchen she has designed to date. She shares her incredible rendering of the space with us. Her client had purchased two town homes next door to each other and had plans to knock down the wall that separated the kitchens. This created a new, massive kitchen space. Pulkett helped her client choose Diamond Reflections cabinets in the door style Clarke. She juxtaposed the colors “White” and “Buckskin” to add an extra layer of intrigue. The warmth from these cabinets was paired exquisitely with allen + roth™ quartz countertops in the color Alluring. The marriage of sleek countertops and traditional cabinet colors creates kitchen design that will stand the test of time. They carried the clean white allen + roth quartz throughout the kitchen. Utilizing the quartz in applications other than the countertops was a great way to tie the whole kitchen together. The delicately veined white countertops pair perfectly with geometric backsplash. The peninsula has a waterfall end, but we did island matching back panel and legs under neath the waterfall. Pulkett said of the bar area shown to the left of the island. The trendy yet sophisticated waterfall edge creates the perfect amount of elegance in the kitchen. The next step was to tackle the enormous space to be used for an island.

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Prep Sink

Waterfall Island

“The customer wanted a large kitchen island in a U shape, large enough to form a banquette that would fit a full-sized table to seat 6…” Pulkett said of the center island. This multi-purpose island serves as both a food preparation and gathering space. Finding clever ways to utilize spaces in unique ways was imperative for this kitchen renovation. This large space needed an anchor, and this incredibe island serves as the perfect focal point. This impressive kitchen boasts a 48” gas range, and 60” fridge and freezer. Two dishwashers with matching cabinet panels framed in the main sink. The cabinet panels elevate the entire space. A double oven/ microwave combo unit finished up the kitchen appliances. “The biggest challenge here, aside from sheer size of the kitchen, was that they wanted the look of inset cabinet doors, without actually having inset doors.I put end panels on the end of the cabinets that were ¾” deeper than the cabinet itself so that the front of the panel would be even with the fronts of the doors. This gave them and inset look without actually doing fully inset doors. The decorative legs helped achieve this effect on the island.” Pulkett said. Pulkett created a seamless and gorgeous design in a space that could have easily looked very disjointed. This complete and total kitchen transformation leaves us starstruck. This kitchen will be the perfect space for Pulkett’s clients to entertain in for decades to come.

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SEATTLE TRANSFORMATION

Jaw-Dropping Renovation

REEVE’S FAMILY An incredible transformationof anentire downstairs living area. An updated blue kitchen, gorgeous porcelain fireplace and unique Derivati shower. From drab to fab. This transfor- mation is jaw-dropping.

A HIDDEN GEM

It is hard to believe that these photos are of the same home. This before and after renovation is truly remark- able. A full kitchen, living room and bathroom gut. The Reeves’ family was so excited to move into their forever home. A great location, close to fami- ly and in a sought after neighborhood. The only problem was that the inte- rior of the home was less than ideal. A dated kitchen and bathroom were begging for a complete overhaul. Af- ter careful consideration, the Reeves’ decided to completely transform their new home. They bagan the design pro cess at Lowe’s where they chose from the extensive and gorgeous Deri- vati and alen + roth countertop lines.

Their first project to tackle was the kitchen. Goodbye to the blue vinyl floors and dated appliances. They freshened up the space with grey brick backsplash, blue cabinets and crisp white quartz countertops. They added a trend-forward wa- terfall island to elevate the space. With two young chilren, and a busy fast-paced lifestyle, the Reeves’ are con stantly in the kitchen. This space is the perfect blend of functionality and beau ty. A Traditions™ wood coun- tertop is the perfect way to add extra texture in the space. It pairs effort- lessly with the new chestnut wood- en flooring and open wood shelving for decorative yet functional storage.

A skylight was the perfect touch to add to their Seattle home. This helps the space capitalize on the sunny Wash ington summer days, since Se- attle is typically drizzly. They were so happy to be able to finally com- plete this proj ect and enjoy their new home in time for summer. They now have the perfect space to entertain friends and family for years to come.

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A KITCHEN OVERHAUL

After

The Reeves’ family traded in the powder blue tile flooring for gorgeous blue cabinetry. Their thoughtfully planned color scheme of blue, silver, and var ious shades of grey is perfectly elevated with wood floors and open shelving.An incredible quartz waterfall edge adds a bit of drama to the space. An especially great addition to this kitchen was the Traditions wood butcher block counter top. The subtle, yet striking wood top adds a layer of tex ture to the space and breaks up the sea of grey and blue. The brick accent wall created an accent wall that centered entire design.A peaceful am biance is promoted through the use of muted colors and in- credible lighting from the skylight.

before

LIVING ROOM REVEAL Before the renovation, the living room space awas drab and closed off. The new configuration of the fireplace allows for a more open feel between the kitchen and the living room. An angled ceiling is accentuated with the fireplace extending to the top of the wall. A double sided fireplace extends into the kitchen creating a warm and inviting feel in the space. The sleek and timeless design of the liv ing room allows for the beautiful details to speak for themselves. The perfect place to entertain both friends and family, or spend quality time with one another.

before

After

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CREATE AN OASIS IN YOUR HOME

A tranquil getaway within your home. A mellow mix of ivory and white tones. Keep your space looking sleek, clean and cohesive with this subdued color pallet.

allen + roth quartz in the color Alluring.

MONOCHROMATIC Add interest to a monochromatic space with the use of various textures or subtle patterns. Pictured here is the sleek look of allen + roth quartz com- plimented by dove grey shower tiles. The horse artwork adds the perfect amount of interest to the space.

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LIGHT, BRIGHT AND AIRY Maintain a grounded ambiance throughout you entire home with allen + roth quartz.

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PREPARING FOR TEMPLATE

These guidelines for the template will help prepare you for your countertop project. The customer will need to have accomplished or have on site the following listed items in order for the Certified Fabricator/Installer (CFI) to per form a template.

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Start your project off on the right foot. Follow the steps below to make sure you are ready for a Certified Fabricator/Installer to template your space.

TEMPLATE READINESS CHECKLIST

MATERIAL SELECTION - Definitive decision on the countertop material type, (i.e. quartz, granite, or quartzite) BASE CABINETS - Must be permanently and securely installed, including all cabinet hardware - Must be level and plumb - Cannot be moved or reconfigured once the template is created SINKS - If the sink is not purchased through the Lowe’s Countertop Program it must be on site at the time of template - Sink location must be identified and cannot be changed once template is made - Apron or Farmhouse Sinks must be permanently and securely installed - Must be level and plumb - Cannot be moved once the template is created COOKTOPS AND FAUCETS - Cooktops and faucet sets must be on site Location must be identified - Cannot change items or location of items once the template is created

BACKSPLASH - Identification of the type of backsplash that will be installed, if any (i.e. countertop material, stone, tile, etc.) ELECTRICAL OUTLETS - If the backsplash will be in the same material as the countertop, electrical outlet locations must be identified - Cannot be moved or reconfigured once the template is made OTHER APPLICANCES - Identify location of freestanding large appliances or items that may be directly adjacent to or touching the countertop (i.e. refrigerators, ovens, etc.) which may have implications on the finish of the countertop edges in those areas DECISION MAKER - A decision maker of at least 18 years of age must be present at the time of template and must be able to answer questions asked by the CFI as well as confirm order details such as; countertop material, countertop color, edge profile and appliance locations

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FINISHING TOUCHES

Once you’ve chosen the countertop of your dreams, it’s time to select the perfect finishing touches to make your kitchen equally functional as it is beautiful.

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CHIP MINIMIZER

OVERHANG BRACKETS

SAFETY CORNERS

Chip Minimizer Prone to dropping things as you wash dishes?

Does your culinary prowess necessitate the cleaning of heavy pots and pans often? Are you concerned you might accidentally drop a cast iron pot on the edge of your sink and chip your beautiful new quartz or natural stone countertop? Well, set your mind at ease and add the Chip Minimizer. A slightly rounded edge along the inside of your sink cutout, the Chip Minimizer has been proven to reduce chipping due to impact while adding a beautiful finished edge to the sink cutout.

Overhang Brackets Help strengthen your countertop overhang.

Extended countertop overhangs are fantastic for entertaining or for family togetherness. Support brackets may be required for overhangs 6” or greater depending on material or lo cation and are at the discretion of your fabricator. They provide key support, keeping your stylish countertop safe and functional.

Safety Corners Busy kitchen? Do you have a lot of people in and out of your kitchen? Want to make sure you don’t bruise your hip on a sharp corner? These rounded corners lessen the blow if any one were to accidently run into them. Practical and beautiful, safety corners will give you added peace of mind.

Custom Virtual Layout Envision your countertop before it’s fabricated.

Would you like to see how your countertop is going to look in your home before it is installed? Our fabricators can create a virtual layout and plan the most stunning use of your slab. If you picked a color with a lot of directional movement, this is a great tool to help ensure the veins and patterns flow cor rectly across all pieces. With these additions, your counter top is sure to maintain its beauty for years to come.

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INSTALLATION CHECKLIST

These are guidelines for the installation of your countertop project. You need to be aware of the following items for the installation of your new countertops to be performed smoothly.

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INSTALLATION CHECKLIST

PREPARATION - All items must be removed from atop the countertops prior to tear out and installation - Drape or cover areas to contain debris, as residual debris from the installation process should be expected - Final wall preparations should not be completed prior to installation if at all possible - Make sure there is ample space in the driveway for the installer to set up a work area - Identify a preferred pathway to and from the outside work area for the installer to use - It is the customer’s responsibility to contact a licensed plumber or electrician if any electrical or plumbing work needs to be done - It is the customer’s responsibility to purchase and have installed any overhang supports after the countertop is installed BASE CABINETS - Must be permanently and securely installed, including all cabinet hardware - Must be secure to the walls and/or floor - Must be level and plumb SINKS - If the sink is not purchased through the Lowe’s Countertop Program it must be on site at the time of installation - Apron or Farmhouse Sinks Must be permanently and securely installed

- Must be level and plumb COOKTOPS AND FAUCETS - Cooktops and faucet sets must be on site DECISION MAKER - A decision maker of at least 18 years of age must be present for the entirety of the installation COMPLETION - Inspect the countertop installation and the installer’s workmanship to ensure your satisfaction - Sign the Certificate of Completion

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Care & Maintenance

Granite allen + roth Granite Surface Countertop Care & Maintenance Routine Cleaning

1. allen + roth granite surface countertops are easy to maintain. It is a natural stone material that has been treated with a proprietary stone sealant to protect it from staining. This treatment makes allen + roth granite surfaces highly resistant to staining and low maintenance. By following the recommended care and maintenance, it will help ensure your granite surface remains beautiful for many years. 2. Simply clean with soap and water or use a mild household cleanser that doesn’t contain ammonia. Wipe dry to prevent streaking. Do not use any chemical sealant products, as this will void the warranty. 3. Although allen + roth granite is resistant to stains, spills should be cleaned as soon as possible. Spills and residues from fruits, vegetables or other items, should be wiped up and cleaned with soap and water. Preventing Damages 1. Heat – allen + roth granite is resistant to heat and can withstand exposure to normal cooking environments for brief periods of time without being damaged. Although allen + roth granite withstands heat better than other surfacing materials on the market, all surfacing materials, including stone, can be damaged by extreme temperature changes, whether prolonged or sudden. Please use trivets and hot pads when placing hot skillets, pans, crockpots or other heat generating kitchenware on the surface. 2. Scratches – although allen + roth granite is resistant to scratches, cuts and chipping, cutting directly on the granite surface should be avoided. Using cutting boards and taking care not to drop or move heavy objects on the surface, will help to ensure long-lasting beauty. 3. Chemical – avoid exposing allen + roth granite to any strong chemicals and solvents. It is important to note that some of these chemicals and solvents can be found in household cleaners. Abrasive, acidic or household cleaners containing bleach are to be avoided.

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Care & Maintenance

Quartz Routine Cleaning

1. allen + roth quartz surface countertops are easy to maintain. It is nonporous and does not harbor bacteria. It locks out liquids, bacteria, mold and mildew, keeping it from penetrating the countertop surface. It is highly resistant to stain, scratches and heat. However, it is not stain, scratch or heat proof. By following the recommended care and maintenance, it will help ensure your quartz surface remains beautiful for many years. 2. Simply clean with soap and water on a regular basis to keep the lustrous gloss and radiant sheen. Use warm water and a damp cloth, with a small amount of non-abrasive cleaner that does not contain bleach. 3. Although allen + roth quartz is resistant to stains, spills should be cleaned as soon as possible. Liquid spills and stains from fruits, vegetables or other items should be wiped up and cleaned with soap and water. 4. The following disinfectants are approved to use on an allen + roth quartz countertop. • MonoFoil ™ D Multi-Surface Disinfectant. Reports to kill 99.9% of bacteria when used as directed. • Weiman ® Granite & Stone Daily Clean & Shine. Reports to kill 99.9% of germs and bacteria when used as directed. Preventing Damages 1. Heat – allen + roth quartz is designed to be resistant to heat, and can withstand exposure to normal cooking environments for brief periods of time without being damaged. Although allen + roth quartz withstands heat better than most surfacing materials on the market, all surfacing materials, including stone, can be damaged by extreme temperature changes, whether prolonged or sudden. Please use trivets and hot pads when placing hot skillets, pans, crockpots or other heat generating kitchenware on the surface. 2. Scratches – Although allen + roth quartz is

resistant to scratches, cuts and chipping, cutting directly on the quartz surface should be avoided. Use cutting boards and take care not to drop or move heavy objects on the surface to ensure long-lasting beauty. 3. Chemical – Avoid exposing allen + roth quartz to any strong chemicals and solvents. It is important to note that some of these chemicals and solvents can be found in household items, like paint removers, paint and stain strippers that contain trichlorethane or methylene chloride, nail polish removers, bleach, furniture cleaners, oil soaps, permanent markers or inks and chemicals with high alkaline/pH levels (oven cleaners, drain openers, etc.). Avoid using cleaning products that contain oils, powders or abrasives.

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Surfaces, LLC www.sagesurfaces.com

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