Sage Surfaces TSM Training

Resources cont.

• Updated My Order / My Project laminated apron card • Available in Document Library • Laminate these to pass out when visiting stores  My Project was recently launched and operates in the same manner as My Order.  New cards that reflect the process will be available soon • “Qualifying Questions/ Who to call” card • Crucial questions to ask the customer to pre-qualify their purchase prior to install • Available in Document library • Find-It • Application for stores to use to place re-order of missing samples & brochures Keep a stash of the laminated cards on hand to pass out in stores or attach to WFR as a quick resource as needed.

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