Sage Surfaces TSM Training

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Metis Holds & Queues

• Sage to Validate Pricing • Pending Order Documents • Sage to Correct Retailer • Verify Related Order Match • Awaiting Dealers Change Order

• Verify Cancelation (Store’s Cancellation) • Ready to Invoice – Sage to Invoice Lowe’s • Ready to Close • Sage to review CFI requested RO cancellation • Upload Vanity Order Form • Upload Laminate Order Form

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