Sage Surfaces TSM Training
WISDOM - MANAGEMENT EXPERTISE
• Discovery - LISTEN to our customers • Planning - Create strategic actions based off wants and needs • Implementation - Execute & adapt • Control - “If everything seems under your control you’re just not going fast enough” • Performance - Monitor all data on an ongoing basis to identify opportunities and adjust program accordingly
Discovery
Planning
Performance
Control
Implementation
“IF YOU CAN’T MEASURE IT, YOU CAN’T MANAGE IT”
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