Sage Surfaces TSM Training

CSA Instruction Binder

CSA Team Instruction Binder at each register

Target Training to:

Attainable Goal:

Instruction Binders contain directions on how to process a SB order. The backside of the binder has a list of “Who to Contact”. When leaving these are registers, make sure to review the binder with the Head CSA and all available CSA’s who are not busy with a Customer.

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