Sage Sync Resource Guide

PROCESSING RETAIL ORDERS

UPLOAD COC/POD

After the Actual Install/Delivery Date has been entered, the last action required of the job is Upload COC/POD . This is to upload the customer’s signed Certificate of Completion Active Orders are received in the past two business days and Past Due Orders are received more than two business days ago.

After selecting Active Orders or Past Due Orders under Upload COC/POD, there will be a list of Retail Orders that are in that status. Click on the blue hyperlink under the Order # or Action Required columns to take the action needed.

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