Sage Sync Resource Guide

PROCESSING MEASURE ORDERS

PENDING CHANGE ORDERS

Similar to processing Retail Orders The order will go in Status: Hold and is visible under Pending Change Orders • Pending Dealer are change orders awaiting for Lowe’s for customer payment. All orders that have a change order submitted show here first • Pending Customer Payment (IME Jobs only) • Pending Sage are change orders awaiting Sage to address discrepancies or validate pricing

When the customer has purchased the job The Measure Order will link to the Retail Order of the paid job and will be placed in the Contact Customer Action Required. Proceed on the Retail Order following the Processing Retail Orders steps

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