Sage Sync Resource Guide

PROCESSING WORK ORDERS

ENTER SCHEDULED DATE

After Contact Customer, the next action required is Enter Scheduled Date Active Orders are received in the past two business days, Pending Orders are set as pending, and Past Due Orders are received more than two business days ago.

After selecting Active Orders, Pending Orders or Past Due Orders under Enter Scheduled Date, there will be a list of Work Orders that are in that status. Click on the blue hyperlink under the Order # or Action Required columns to take the action needed.

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