Sage Sync Resource Guide

PROCESSING RETAIL ORDERS

CONTACT CUSTOMER

The first action required on a new Retail Order is Contact Customer. Active Orders are received in the past two business days and Past Due Orders are received more than two business days ago.

After selecting Active Orders or Past Due Orders under Contact Customer, there will be a list of Retail Orders that are in that status. Click on the blue hyperlink under the Order # or Action Required columns to take the action needed.

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