September 2022 Specialty Spotlight

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AUGUST2022 SPECIALTYSPOTLIGHT

COUNTERTOP INSTALLATION EXPECTATION SHEET

Customer Name: _________________________________

Customer Phone: _________________________________

Cell Phone: ______________________________________

Work Phone: ____________________________________

Customer Fax: ___________________________________

Email: __________________________________________

Lowe’s Contact Name: _______ ______________________

Store Phone #: ___________________________________

Attention Lowe’s Customer: In order to ensure a quality installation, we are asking that you review, agree to and sign this checklist and statement of our policies as part of your order. PLEASE READ the following CAREFULLY.

PREPARATION BY CUSTOMER

Final Pricing: Your initial purchase order is an estimate of the projected price of your countertop project. The final price will be determined after the field template has been completed. Material Information: Countertop color card samples and literature may vary from the actual countertop material. Some countertop colors may require more maintenance. Under ordinary use, darker colors will show dirt, dust, scratches, rubs, fingerprints, and watermarks more readily than lighter colors and patterns.

Cabinets must be plumb, level and secured to the walls and/or floor: The countertop must lie flat within 1/8"to eliminate stress on the corners, cut-outs and seams.

Therefore, it is the responsibility of the customer to ensure that the cabinets are plumb, level and square. All kitchen cabinets must be permanently secured to walls and/or floor. All cabinetry and end panels must be completely and permanently installed (set and level) prior to the date countertops are scheduled to be field templated. Cabinets that will rest on top of the countertop (i.e. appliance garage, etc.) must be installed after the installation of the countertop.

Adequate support: The surface type and material thickness dictate the amount of overhang permitted on a countertop. The countertop material and overhangs listed below can be supported without additional brackets or corbels. - 6"(Acrylic Countertop)

- 6" (2 CM Stone Countertop) - 10" (3 CM Stone Countertop)

All overhangs more than those previously mentioned will require corbels or brackets. All support brackets and corbels must be installed prior to the field template. New or existing cabinets must be structurally sound to withstand the weight of the countertop.

Removal of existing countertops and appliances: All existing countertops, back-splashes, sinks and cook tops must be completely disconnected and removed from cabinetry prior to field template date. (NOTE: Removal of countertop and back splash may not be required in all instances. See Store Associate). Sinks, faucets and appliances: Items to be mounted in the countertops MUST be on the job site prior to the date of field template. Changes in specifications will not be accepted after field template is complete. All cutout information (including items such as sinks, faucets, soap pumps, hot/cold water dispensers, cook tops) must be at the job site prior to field template date.

Appliances: All appliances (including dishwashers, stoves and refrigerators) MUST be in place at the time of field template.

Customer Authorization: The customer (or designated decision-maker over the age of 18) MUST be present at the time of measuring/templating, and be responsible for approving all the details of the countertop.

8.27.18

Incidental Damage: Final wall preparation (i.e. painting, wall papering, etc.) should not be completed prior to installation if possible. Care will be exercised during the countertop installation; however, scrapes, punctures or digs to wall surfaces are possible, as are scratches and scrapes to cabinetry. These items are considered incidental damage and are the customer's responsibility to repair.

I (customer) have read and understand the Preparation Checklist:

(Initials)

INSTALLATION

Seams: Placement of all seams that may be required is at the discretion of the fabricator. Laminate, Stone, and Quartz countertops will have visible seams. Acrylic products will have inconspicuous seams. Back Splash Installation: If the job order includes a high-back splash, please note that it is usually a 2-part process to complete the installation. The high- back splash will be measured after installation of the deck. The back splash will be installed approximately 1-week later. Upper cabinets and range hood/microwave combinations must be installed prior to measuring for the high-back splash. Installation Sign-off: After the countertop has been installed, the customer (or designated decision-maker over the age of 18) MUST be present to inspect the countertop. An installation customer approval form will be provided, which you will be asked to sign, confirming your satisfaction with the quality, fit and damage-free condition of your new countertop. Cleanup: Installation of a countertop is a construction process and residual dust should be expected. The customer may want to drape or cover areas to help contain the dust to the construction area. The job site will be left in broom-clean condition. Measure/Field Template Date: Your Countertop fabricator will call within 3 business day after your order is received to set up a time to measure/field template the countertop. Installation Date: The Countertop Fabricator will call the customer to schedule the installation date after the field template has been performed. All post template adjustments must be paid in full before fabrication of the top will begin (except in MD, MA, NJ, and WI). Time Window: All field template and installation dates will be scheduled directly with the customer with the understanding that a 3-hour window of time for arrival will be given. Cancellations: Template appointment cancellations require (1) business day prior notice during normal business hours. Installation appointment cancellations require (3) business days prior notice. In the event of a conflict or inconsistency between the terms set forth herein and the terms of the Installed Sales Contract, the terms of the Installed Sales Contract shall control. SCHEDULING

I have read and understand the information contained herein as attested by my signature below:

Customer’s Name (printed):

___________________

Customer’s Signature:

Date:

8.27.18

COUNTERTOP INSTALLATION EXPECTATION SHEET

Customer Name: _________________________________

Customer Phone: _________________________________

Cell Phone: ______________________________________

Work Phone: ____________________________________

Customer Fax: ___________________________________

Email: __________________________________________

Lowe’s Contact Name: _____________________________

Store Phone #: ___________________________________

PREPARATION BY CUSTOMER

Cabinets must be plumb, level and secured to the walls and/or floor: The countertop must lie flat within 1/8"to eliminate stress on the corners, cut-outs and seams.

- 6" (2 CM Stone Countertop) - 10" (3 CM Stone Countertop)

Appliances: All appliances (including dishwashers, stoves and refrigerators) MUST be in place at the time of field template.

8.27.18

I (customer) have read and understand the Preparation Checklist:

(Initials)

INSTALLATION

I have read and understand the information contained herein as attested by my signature below:

Customer’s Name (printed):

___________________

Customer’s Signature:

Date:

8.27.18

Attention California Residents

Laminate

This product can expose you to chemicals including respirable wood dust which is known in the State of California to

cause cancer. For more information go to www.P65Warnings.ca.gov/wood

Granite/Quartz/Recycled

This product can expose you to Silica (crystalline, respirable), which is known to the State of California to cause

cancer. For more information go to www.P65Warnings.ca.gov.

Solid Surface/ Recycled

This product can expose you to chemicals including Carbon Black (airborne, unbound particles of respirable size) which

is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov

8.27.18

allen + roth® Granite Slab Viewing Release Form

Customer Name: ____________________________________________ Date of Purchase: _______________________________

Phone: ________________________________________ Email: ______________________________________________________

Lowes Store #: _____________________________________ Store Associate Name: ____________________________________

Lowes PO#: _______________________________________ Fabricator: ______________________________________________

Congratulations on your purchase of allen + roth ® granite for your countertops. We are confident your selection will add that perfect touch to your space.

Due to the inherent variances found in granite, it is highly recommended that you view your slabs in person to ensure the slabs meet your expectations. In-store samples are simply a representation and not an exact match to any particular slab. Colors will vary by color, pattern, veining and shade making your selection unique to other slabs. You should contact your fabricator to schedule a slab viewing prior to them cutting the material. If you do NOT wish to view the slabs prior to fabrication, the selection will be made by the fabricator and the customer waives all rights regarding issues with color or pattern variances.

I request to view and approve my slab prior to fabrication and installation.

I waive his/her right to view and approve my slab prior to fabrication and installation.

Thank you for your purchase of allen + roth granite.

___________________________________________________

__________________________________________________

Customer Signature/Date

Print Name

33300 Egypt Ln | Suite A400 | Magnolia , TX 773 54 | 877-648-3706 | www.sagesurfaces.com

TEMPLATE READINESS CHECKLIST

Below are guidelines for the template of your countertop project. You need to have accomplished or have on site the following listed items for the Certified Fabricator/Installer (CFI) to perform a template .

MATERIAL SELECTION

Definitive decision on the countertop material type, (i.e. quartz, granite, or quartzite)

BASE CABINETS Must be permanently and securely installed, including all cabinet hardware Must be level and plumb Cannot be moved or reconfigured once the template is created

SINKS If the sink is not purchased through the Lowe's Countertop Program it must be on site at the time of template Sink location must be identified and cannot be changed once template is made

Apron or Farmhouse Sinks Must be permanently and securely installed Must be level and plumb Cannot be moved once the template is created

COOKTOPS AND FAUCETS Cooktops and faucet sets must be on site Location must be identified Cannot change items or location of items once the template is created

BACKSPLASH Identification of the type of backsplash that will be installed, if any (i.e. countertop material, stone, tile, etc.)

ELECTRICAL OUTLETS If the backsplash will be in the same material as the countertop, electrical outlet locations must be identified Cannot be moved or reconfigured once the template is made OTHER APPLICANCES Identify location of freestanding large appliances or items that may be directly adjacent to or touching the countertop (i.e. refrigerators, ovens, etc.) which may have implications on the finish of the countertop edges in those areas DECISION MAKER A decision maker of at least 18 years of age must be present at the time of template and must be able to answer questions asked by the CFI as well as confirm order details such as; countertop material, countertop color, edge profile and appliance locations

Document Update: 6.17.2022

INSTALLATION CHECKLIST Below are guidelines for the installation of your countertop project. You need to be aware of the following items for the installation of your new countertops to be performed smoothly. PREPARATION

All items must be removed from atop the countertops prior to tear out and installation Drape or cover areas to contain debris, as residual debris from the installation process should be expected Final wall preparations should not be completed prior to installation if at all possible Make sure there is ample space in the driveway for the installer to set up a work area Identify a preferred pathway to and from the outside work area for the installer to use It is the customer’s responsibility to contact a licensed plumber or electrician if any electrical or plumbing work needs to be done It is the customer’s responsibility to purchase and have installed any overhang supports after the countertop is installed

BASE CABINETS Must be permanently and securely installed, including all cabinet hardware Must be secure to the walls and/or floor Must be level and plumb

SINKS If the sink is not purchased through the Lowe's Countertop Program it must be on site at the time of installation

Apron or Farmhouse Sinks Must be permanently and securely installed Must be level and plumb

COOKTOPS AND FAUCETS Cooktops and faucet sets must be on site

DECISION MAKER A decision maker of at least 18 years of age must be present for the entirety of the installation

COMPLETION Inspect the countertop installation and the installer’s workmanship to ensure your satisfaction Sign the Agreement of Completion

Document Update: 6.17.2022

sagesurfaces.com

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