allen + roth Solid Surface Pro Program

SOLID SURFACE

allen + roth FAQ’s for Solid Surface PRO Program: Is there a minimum purchase to receive the volume-based pricing? No material minimum, but there is a minimum to receive free shipping. Is there a damage or return process? Damaged items should be refused when delivered to the store. There will be a 35% restocking fee for returned items within 30 days. No returns after 30 days. How long does it take for my store to get the sheets? Orders ship within 24 hours and stores usually receive the product within 6 business days. Is allen + roth solid surface hygienic? Yes. The allen + roth solid surface is non-porous and antibacterial. What if the customer wants a color not shown? Colors that are on the allen + roth solid surface wall in the cabinet department are available for the program. Lowe’s store associates will need to email selection details to prosupport@sagesurfaces.com. Is there a warranty? If you are a solid surface CFI then the material is backed by a 15-year transferrable warranty. If you are currently No. Due to its non-porous attribute, there is no wax or sealant required. Solid surface can be cleaned with soapy water or an ammonia-based cleanser. Rinse and wipe dry. Avoid using strong acidic cleansers (like those designed for drains, toilets or ovens). Some of them can cause whitening, which can be difficult to remove. Are allen + roth solid surface countertops repairable? Yes, in most cases. The allen + roth solid surface countertop is completely renewable. If scratched, the customer can usually just buff with a Scotch-Brite® pad that will remove most scratches. Are the allen + roth solid surface countertops stain resistant? Yes. Solid surface is non-porous, so it is naturally stain-resistant. Stains can’t penetrate the acrylic solid surface. interested in becoming a CFI, please contact prosupport@sagesurfaces.com. Is there any special cleaning or care needed for allen + roth solid surface?

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Phone: 281-973-5894 prosupport@sagesurfaces.com

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