Lowe's Training Pamphlet

WARRANTY OVERVIEW

Quartz • 30-year transferable warranty • Warranty is on the material Natural stone • 30-year transferable warranty • Warranty is on the sealant Solid Surface • 30-year transferable warranty • Warranty is on the material

Porcelain • 30-year transferable warranty • Warranty is on the material Laminate • Our laminate program does not offer a warranty Wood • 1-year guarantee against defect • Warranty is on workmanship and material

Workmanship Warranty • 1 Year Workmanship Guarantee: • Seam separation and voids in seam adhesive. • Sink separation from integrated/undermount countertop cutout. What does transferable mean?

If a customer sells their home, the warranty on their countertops can be transferred to the new home owner. They can accomplish this by filling out the warranty transfer form on our website. This can be advantageous for flippers, or customers who are updating their home in order to sell more quickly! How are warranty claims managed? Sage has an internal warranty team who manages all warranty claims and submits work orders when necessary. What does a warranty cover? Our warranties do not cover normal wear and tear in the kitchen. Warranties do not cover against damaged material due to misuse of countertops. This would include damaged natural stone sealer from a customer cleaning their countertops with bleach, or a countertop crack due to dropping a cast iron pan. For copies of the warranty or more information please visit our website at www.sagesurfaces.com.

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