Sage Surfaces TSM Training

Attitude Obstacle #2

Attitude Obstacle – Design ADM “We don’t have time to deal with Countertops. My manager doesn’t want us selling them. We can get higher numbers elsewhere. Sounds like a waste of time to me.”

Solution:

Set up a date and time to visit the store after you find out their slowest workday.

While at the store, perform “Quick Training” that reviews the RB – MyOrder process. Pass out Quick Guides that Designers can keep handy at their desks.

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