Sage Support Department Communication Channels

OTHER LEADERSHIP RESOURCES

Most of the questions and issues can be resolved on the Support level, with RSM/TSM support and assistance, along with the Resolution Manager when needed. Here are a list of other Sales Team member’s responsibilities.

COORDINATION MANAGER • Fabricator onboarding • First Advantage background checks • Fabricator portal training • Track new projects with sales team • Sales Teams’ calls and emails • Create and manage special reports • Place orders for requested Lowe's Marketing collateral

PROGRAM MANAGER

VP OF SALES AND INSTALLS • Leadership to Installed Sales and Sales Departments • Designs and implements training and goals to maximize productivity and morale • Collaborates with RSM and TSM to set sales goals • Collaborates with executive leadership on sales quotas for territories • Maintains knowledge of market and competition • Reviews and analyzes regional sales records • Project sales and identify potential new markets

• Elite 8 management • Communication on behalf of Sales Team between all departments • Plans and executes new projects across departments with Sales Team • Event planning and coordination • Technology initiatives