Quartz Resource Guide

Setting Customer Expectations

Dark Colors 1. Dark colors require more maintenance and cleaning. Under everyday use, darker colors will show dirt, dust, rubs, fingerprints, scratches and watermarks easier than lighter color patterns. Please speak to a kitchen specialist for more information. Color Consistency 1. Quartz is made from pure, natural quartz. As a result, variation in quartz color, shape, pattern and size are unique traits to be expected of this product. Additionally, small blotches or random distribution of particulates are an inherent part of the overall design and composition, and not considered to be defects or product non conformity. The warranty does not cover color variance, and a quartz installation will not be replaced for these unique, inherent traits. Kitchen Cabinets 1. Kitchen cabinets must be plumb, level and secured to the walls and/or floor. c. All cabinetry and end panels must be completely and permanently installed (set and level) prior to the date countertops are scheduled to be field templated. Cabinets resting on top of the countertop (e.g. appliance garage, etc.) must be installed after the installation of the countertop. Adequate Support 1. The surface type and material thickness dictate the amount of overhang permitted on a countertop. The countertop can support an overhang of: a. The countertop must lie flat within 1/ 8 ” to eliminate stress on the corners, cut-outs and seams. b. It is the responsibility of the customer to ensure cabinets are plumb, level and square. without additional brackets or corbels. However, at least 70% of the total countertop must be supported by cabinets, an island, knee wall, etc. All overhangs in excess of those previously mentioned will require corbels or brackets. All support brackets and corbels must be installed prior to the field template. New or existing cabinets must be structurally sound to withstand the weight of the countertop. Literature 1. Literature photography should be used for reference only, as printed representation will vary from the actual product. The customer should view an actual product sample prior to their final selection. When choosing a color or finish, please refer to samples only as a general indication of a particular color’s design pattern, aesthetics, hue and finish. Product samples are not guaranteed to be an exact replica of the customer’s countertop selection and may vary slightly from the actual installed product. • 6” (2cm quartz countertop) • 10” (3cm quartz countertop)

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